Overview:
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 14 days of receiving the goods for a refund or exchange.
Return Process:
To initiate a return, please contact us with your order details. We will provide you with instructions on how to return the goods. You are responsible for the cost of return shipping unless the goods are faulty.
Conditions for Return:
Items must be unused, in their original packaging, and in the same condition as when you received them. Certain items, such as personalized products, may not be eligible for return.
Refunds:
Once we receive your returned goods, we will inspect them and process your refund within 14 days. Refunds will be issued to your original payment method.
Faulty or Damaged Goods:
If you receive goods that are faulty or damaged, please contact us immediately. We will arrange for the return and offer a full refund or replacement, including the cost of return shipping.