Right to Withdraw (Cooling-Off Period):
Under EU law, you have the right to cancel your purchase within 14 days of receiving the goods, without giving any reason. This right applies to most goods bought online. If you wish to exercise this right, please notify us within the 14-day period.
Returning Goods:
If you cancel your purchase during the cooling-off period, you must return the goods to us within 14 days of notifying us of your decision to cancel. The goods must be unused, in the original packaging, and in the same condition as when you received them. You are responsible for the cost of returning the goods unless the goods are faulty.
Refunds:
Once we receive the returned goods, we will inspect them and notify you of the approval or rejection of your refund. If approved, we will process the refund within 14 days of receiving the returned goods. Refunds will be made using the same payment method you used for the original transaction.
Faulty Goods:
If the goods you receive are faulty, you are entitled to a full refund or exchange, including the cost of return shipping. Please contact us as soon as possible to arrange the return.